Tax Matters in El Paso, TX

5.0
Financial Services Tax consultant After-hours service Cashless payments Email support

About

Since 1988, Tax Matters has guided individuals, families, and business owners through complex tax problems with calm, clarity, and control. We do more than prepare forms or negotiate balances: we dig into the whole story, carefully review prior returns and records, correct what needs fixing, and create a strategy built around each client's real circumstances. With nearly four decades of hands‑on tax experience, we offer direct, nonjudgmental guidance and will represent clients before the IRS when appropriate. Our solutions are tailored—not one-size-fits-all—and we continue supporting clients after the immediate issue is resolved.

  • Monday 9:00 AM – 5:00 PM
  • Tuesday 9:00 AM – 5:00 PM
  • Wednesday 9:00 AM – 5:00 PM
  • Thursday 9:00 AM – 5:00 PM
  • Friday 9:00 AM – 5:00 PM
  • Saturday 9:00 AM – 2:00 PM
  • Sunday 9:00 AM – 5:00 PM
What services does Tax Matters offer?
We handle complicated tax situations by examining the full story behind the problem, preparing necessary forms, negotiating balances, correcting errors, and building a personalized strategy. We also provide ongoing support after the immediate issue is resolved.
Who do you work with?
We assist individuals, families, and business owners in understanding where they stand and identifying every available option. Our guidance is direct and delivered without judgment.
How long has Tax Matters been in business?
Tax Matters has been serving clients since 1988, bringing nearly four decades of hands-on tax experience. That experience shapes our careful reviews and tailored strategies.
Do you represent clients before the IRS?
Yes — we will represent clients before the IRS when it is appropriate as part of a personalized plan. Representation is used only after assessing the client's circumstances and options.
What sets Tax Matters apart?
We provide direct, personal guidance and perform a careful review of prior returns and underlying records to correct issues and design solutions that fit the client. Our approach is hands-on, individualized, and continues beyond resolving the immediate problem.

Reviews

Source: reviews left by customers on Google.

Review owner's avatar
Two for the Road - Google user
a year ago
I can't say enough good things about working with Doug for both my personal and LLC tax filing this year. From the start, he was professional, knowledgeable, and incredibly patient—taking the time to explain everything in a way that made sense. Taxes can be overwhelming, especially when running a business, but Doug made the entire process smooth and stress-free. He was extremely thorough and caught a few deductions and details I would have easily missed on my own. His attention to detail and commitment to accuracy really gave me peace of mind. Doug is not only an expert in his field but also a genuinely kind and approachable person, which made the whole experience feel more like working with a trusted advisor than just a service provider. If you're looking for someone reliable, efficient, and easy to work with, I highly recommend Doug. I’ll definitely be working with him again next year!
Review owner's avatar
Seth - Google user
a year ago
I didn’t know where to go for help with my taxes, but a referral led me to Tax Matters—and I couldn’t be more grateful. Doug and his team took the time to answer all my questions and guide me through everything. It gave me real peace of mind knowing my taxes were being handled by professionals I could trust. Doug is not only incredibly knowledgeable, but also such a great person—someone I now proudly call a friend. Thanks again!
Review owner's avatar
Jose Ruiz - Google user
3 years ago
Doug is the utmost tax professional I've had the pleasure to work with. He was recommended to us to help us with a big tax issue our previous accountant had created for us. He assured us that he would take care of the issue and he did. If you are looking for a tax professional that doesn't use scare tactics to nickel and dime you, take your business to Doug at Tax Matters.
Review owner's avatar
joe babenco - Google user
3 years ago
I was needing a Tax specialist, help with my records as I have moved a year ago back to Texas. Doug Rutter and Tax Matters came highly recommend ! He put me at ease and made simple work of my books and Taxes! I wouldn't want to go anywhere else! Thanks for your help! Joe Babenco.
Review owner's avatar
Guillermo A. Blanco - Google user
3 years ago
Doug was awesome! I’d been putting off having my personal taxes done. I showed up for my appointment and was in and out in 15 mins. What a relief! Great place to go! See you guys next year.

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